Why Are My Tasks Missing in 2Do for Web?

2Do for Web can show tasks synced through iCloud (CloudKit) with the Apple Account you signed in with. It cannot read tasks from iCloud CalDAV, Apple Reminders, Dropbox, or another sync service.

1. On the device that has your tasks, check that 2Do uses iCloud as its sync method. iCloud CalDAV is a different method.
2. Check that the device and the browser use the same Apple Account.
3. Let that device finish syncing. Check for a sync error before continuing.
4. In the web app, open More > Manage Account and choose Sync now.
5. Check that you have selected the right list and cleared any search or tag filters. Completed tasks may be hidden; use More > Show Completed Tasks if needed.

If the sign-in page shows Set up iCloud sync in 2Do, follow First Sync. If Web access has expired, see Web Licensing. Mac App Store and Setapp subscribers can refresh their 30-day access by launching the Mac app online; allow its licensing connection through any firewall, proxy, or VPN.

Do not delete your account, clear browser storage, or choose Replace Local Data or Replace Server Data as a troubleshooting shortcut. Keep the device with the complete copy of your tasks intact.

If tasks are still missing, contact support. Include your browser, the 2Do version on the device holding the tasks, the sync method, and any error shown. Do not send your Apple Account password or license key.