Support & User Guides
Technical Support
We encourage you to search our extensive documentation and look through our FAQs and online user manuals for a quicker turnaround, as most topics are well documented. We frequently update our documentation with recently asked questions and new features. When contacting us, please make note of our working hours below.
Support Information
If you are encountering a problem with 2Do and need help solving it, please send your diagnostic information for technical support. By examining your details, we can quickly identify problems and provide a solution.
important
The information you share will be kept confidential, used exclusively for troubleshooting, and be deleted after the issue is resolved. Please consult our privacy policy to learn more.
Our working hours are:
- Monday to Friday: 10am to 6pm GMT
- Saturday to Sunday: 11am to 4pm GMT
- Public holidays: 12pm to 4pm GMT We have a small, but a very dedicated team. Emails are replied to on a first-come first-served basis. Due to the high volume of emails we receive, a reply may take between 36 to 48 hours (or sometimes, just a few minutes). Your patience is much appreciated.