Please ensure:
1) The Alarm you created was actually a ’Sound’ alarm (the one with a Bell icon). On the Mac you need to select ’Message with Sound’ when creating an alarm while on iOS / Android you need to tap on the Bell icon to create one.
2) For iPhone users: Check Settings under Notifications->2Do, and make sure you have Sound Alerts switched ON.
3) Your phone is not ’Mute’
Article ID: 448
Created On: Wed, Jan 20, 2010 at 12:58 AM
Last Updated On: Sun, Oct 14, 2012 at 3:27 PM
Online URL: https://www.2doapp.com/kb/article/i-don-t-get-any-sound-for-my-alarms-only-a-message.html